FAQ

Do you have a question about our products, the ordering process, or maintenance? Chances are you'll find the answer below. We've collected the most frequently asked questions for you. Can't find your question? Please feel free to contact us personally.

About our bridles

What makes a UNIQ Bridle unique?

Every UNIQ Bridle is a combination of three pillars: 1) An anatomical design that avoids the sensitive nerves and muscles of the horse's head. 2) The use of top-quality, supple Italian leather for maximum comfort and durability. 3) The ability to fully personalize the bridle to your own taste.

Why is an anatomical bridle important?

An anatomical bridle is designed to distribute pressure evenly and to avoid key nerve pathways, muscles, and the cheekbone. This provides the horse with more comfort and freedom of movement, resulting in a better connection and improved performance.

What truly makes a UNIQ Bridle "anatomical"?

UNIQ Bridles are designed based on the horse's skull structure. Through various studies on different horses, a wide range of different headpieces, noseband models, and sizes has been developed. The key features include softly padded, great quality leather, thanks to our wide range, we have a fit for every horse.

What material are the bridles made of?

We exclusively use carefully selected, animal-friendly Italian leather. The soft padding under the headpiece and noseband is made of supple calfskin for extra comfort.

Is the leather of the UNIQ Bridle suitable for horses with sensitive skin?

es. We use high-quality, supple, and durable leather, combined with breathable, soft padding. This is specifically chosen to prevent friction and rub marks on the sensitive equine skin and maximize comfort.

How do I know if my current bridle is causing my horse’s resistance?

Look for consistent signs such as head-shaking, teeth-grinding, unwillingness to take the bit, or constant refusal to bend in the neck. These are often indicators of pain caused by pressure on sensitive nerves or neck vertebrae. If training and medical checks yield no conclusive results, the bridle is the next logical step.

Will an anatomical bridle improve my horse's overall performance?

By eliminating pain and pressure, an anatomical bridle improves the horse's comfort, willingness, and ability to relax. This leads directly to better flexion, more stable contact, and ultimately, demonstrably improved performance under saddle.

Do I need a special bit for a UNIQ Bridle?

No, you can use your standard bit. Thanks to the unique adjustability of our cheek pieces, the UNIQ design ensures the bit sits at the optimal height in the horse's mouth, regardless of your horse's specific anatomy.

Ordering & Customization

How does the 'Create Your Bridle' process work?

This is a unique, two-step process. In Step 1, you fill out the form on our website to design the complete look of your bridle. In Step 2, we personally contact you to discuss all the measurements in detail, ensuring we can guarantee a perfect fit.

I'm not sure about my horse's exact size. What should I do?

Not a problem at all! The personal consultation after your design request is specifically for perfecting the sizing. We will guide you through the measuring process and may ask for photos. This way, we ensure together that the size is 100% correct.

What is the delivery time for a custom-made bridle?

Because each custom bridle is assembled by hand, the production time is, on average, 6-8 weeks after the final confirmation of the order and payment.

Shipping & Returns

Do you ship worldwide?

Yes, we ship our products worldwide. Shipping costs are calculated at checkout, depending on the destination.

Can I return my bridle?

Standard, non-personalized products can be returned within 14 days. For custom-made bridles ('Create Your Bridle'), returns are not possible. However, we do offer our Fit Guarantee: in the unlikely event that something does not fit perfectly, we will work with you to find a suitable solution.

Care & Warranty

How do I best care for my UNIQ Bridle?

To keep your leather bridle in top condition, we advise cleaning it with a damp cloth after each use and regularly treating it with a quality leather cream or balm.

What is the warranty on your products?

We offer a 6-month warranty on all product and manufacturing defects. For the browbands we give a 3 years warranty for stones that fall out.

Refund details

Add additional information about refund policy.

Account

How do I activate my account?

After creating an account, it is automatically activated. You will automatically receive a confirmation email for this.

How do I change my shipping address?

You can change your shipping address in your personal account.